Hardship Contacts

My LMI Group and our lending partners offer many different programs to support our customers during difficult times.

Other lenders

Here are the contact details for our lending partners. We have also included links to their hardship support information pages.

Adelaide Bank

Phone: 1300 650 259

Email: mortgagehelpadelaide@bendigoadelaide.com.au

Read through Adelaide Bank’s financial difficult assistance

AMP

Phone: 13 30 30

Email: AB_Credit_Services_Hardship@ampbanking.com.au

Read through AMP financial hardship support

Bankwest

Phone: 13 17 19

Read through Bankwest’s hardship support

CBA

Phone: 1300 720 814

Read through CommBank’s financial difficulty support information

Heritage Bank

Phone: 13 14 22

Read through Heritage Bank’s financial hardship information

HSBC

Phone: 1300 308 008

Email: customerassist@hsbc.com.au

Read through HSBC’s hardship support information

HomeStart

Phone: 08 8203 4756

Read through Homestart’s hardship support information

ING

Phone: 133 464

Read through ING’s financial hardship support

Keystart

Phone: 1300 578 278

Email: hardship@keystart.com.au

Read through Keystart’s financial difficulty information

Liberty

Phone: 13 11 33

Email: help@liberty.com.au

Message the customer team through the Liberty’s Facebook page

Read through Liberty’s hardship information

Macquarie Bank

Phone: 1300 363 330

Read through Macquarie Bank’s financial assistance information

Old Macquarie Funded AHL Loans

Refer to Macquarie above

ME Bank

Phone: 13 15 63

Read through ME Bank hardship information

MyState

Phone: 13 80 01

Email: hardship@mystate.com.au

Read through My State’s financial hardship information

NAB

Phone: 13 22 65

Read through NAB’s financial hardship information

P&N Bank

Phone: 13 25 77

Email: financialhardship@pnbank.com.au

Read through P&N Bank’s financial hardship information

Pepper/Activate

Phone: 1800 356 383

Read through Pepper’s financial hardship information

St George

Read through St George financial hardship information

Suncorp

Phone: 1800 225 223

Read through Suncorp financial difficulty information

Virgin

Phone: 1800 701 997

Read through Virgin’s help and assistance

Westpac

Read through Westpac’s financial hardship information

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